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These Terms and Conditions (the “Terms”), along with our Privacy Policy, Shipping Policy, and any other applicable terms, govern your access to and use of the website www.lilbee.co.in, and any purchase of products or services offered by KANNA CREATIONS under the LILBEE® brand (“we,” “us,” “our”).

By accessing this website or placing an order with us, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. Eligibility & Accuracy of Information

• To access and use our website or make a purchase, you agree to provide accurate, complete, and current personal and payment information.
• You are solely responsible for maintaining the confidentiality of your account credentials and all activities conducted under your registered account.

2. Product Information & Pricing

• While we strive to maintain accuracy, product descriptions, pricing, and availability may occasionally contain typographical errors or inaccuracies.
• We reserve the right to correct, update, or modify such information at any time without prior notice.

3. Intellectual Property

• All content on this website, including product images, logos, graphics, text, designs, and branding, are the exclusive property of KANNA CREATIONS / LILBEE® and are protected by applicable intellectual property laws.
• No part of this website or its contents may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without our prior written consent.

4. Limitation of Liability

• We do not guarantee that our website will operate uninterrupted or be free from errors or viruses.
• Your use of the website and our services is entirely at your own risk. We shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising out of your use or inability to use the website or the purchase of our products.

5. Orders, Payment, and Shipping

• By placing an order on our website, you agree to pay the full amount including applicable taxes and shipping charges.
• Shipping timelines, delivery partners, and return policies are governed under our separate Shipping & Delivery Policy.
• We reserve the right to cancel or refuse any order at our sole discretion in case of pricing errors, stock issues, or potential fraud.

6. Returns & Refunds

• Refunds or returns will only be processed in accordance with our Return & Refund Policy, and are subject to valid reasons such as delivery damage, incorrect item, or manufacturing defect, supported by proper video proof.
• Refund requests outside the stipulated period or without valid proof may be rejected.

7. User Conduct

You agree not to:

• Use the website for any unlawful, harmful, or fraudulent activity.
• Attempt to gain unauthorized access to the website’s backend or other users’ information.
• Disrupt, damage, or interfere with the operation or security of the website.

8. Third-Party Links

Our website may contain links to third-party websites or services. These are provided for convenience and informational purposes only. We do not endorse or take responsibility for the content or privacy practices of any third-party websites.

9. Force Majeure

We shall not be held responsible for any failure to perform our obligations under these Terms due to events beyond our control, including but not limited to natural disasters, strikes, government actions, internet failures, or pandemics.

10. Governing Law & Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India.

All disputes, claims, or controversies arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Tiruchengode, Tamil Nadu, regardless of your location.

11. Changes to the Terms

We reserve the right to update, modify, or revise these Terms at any time without prior notice. Any changes will be posted on this page with the updated effective date. Continued use of the website after such changes will be deemed acceptance of those revised Terms.

12. Contact Us

For any questions, feedback, or concerns related to these Terms or any aspect of our services, please reach out to us:

📧 Email: customercarelilbee@gmail.com
📞 Phone: +91-75300 50215
🌐 Website: www.lilbee.co.in
📍 Address: KANNA CREATIONS, Tiruchengode, Tamil Nadu – 637211, India