Last Updated: 21/06/2025

This Privacy Policy describes how LILBEE®, a brand of [“KANNAA CREATIONS” ] based in Tiruchengode, Tamil Nadu, collects, uses, stores, shares, and protects your personal data when you interact with our website, products, or services.

By accessing www.lilbee.co.in or purchasing from us through any platform (online or offline), you agree to the terms of this Privacy Policy. We are committed to protecting your privacy and ensuring your data is handled securely and in compliance with applicable laws.

1. Information We Collect

We may collect the following information when you interact with us:

  • Full name
  • Phone number and email address
  • Shipping and billing addresses
  • Demographic information (like age, city, preferences)
  • Order history and product interests
  • Payment method details (excluding card data)
  • Feedback, reviews, or queries submitted
  • IP address, browser type, and device information
  • Any other personal data voluntarily shared with us

Note: In accordance with Indian laws, we do not store your credit/debit card information or sensitive payment data. All transactions are processed securely through certified payment gateways.

2. How We Use Your Data

We use your data for the following purposes:

  • To process and fulfill your orders
  • To send you order updates, invoices, and shipping details
  • For customer service and support
  • To personalize your shopping experience
  • To send promotional emails, offers, or new product updates (with your consent)
  • To improve our website, product range, and services
  • For internal audits, quality control, and data analysis

3. How We Collect Data

We collect data directly from:

  • Forms you fill on our website or social media
  • Orders placed online or in-store
  • Email/WhatsApp inquiries
  • Cookies and web analytics tools
  • Customer support interactions

4. Cookies and Web Tracking

Our website uses “cookies” to enhance your browsing experience and gather insights on customer behavior. Cookies help us:

  • Remember your preferences
  • Track browsing and cart activity
  • Improve site performance

You may disable cookies in your browser settings, though some features of the site may not function optimally without them.

5. Embedded Content & Third-Party Services

Articles or product pages on www.lilbee.co.in may include embedded content (videos, images, etc.) from third-party sites like YouTube or Instagram. Interacting with such content is the same as visiting the third-party site, and their own privacy policies apply.

We also use trusted third-party services (like courier platforms, payment gateways, analytics tools) that may access limited user data only to perform essential functions.

6. Who We Share Your Data With

We may share your data with:

  • Our courier and logistics partners for order delivery
  • Payment gateways and transaction processors (no card data stored)
  • Internal teams for marketing, support, and product improvement
  • Auditors, consultants, or legal advisors (if required)
  • Governmental or legal authorities, only as required by law

We do not sell, rent, or trade your personal information with any third party.

7. How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, disclosure, loss, or destruction.

  • Secure SSL-encrypted website
  • Role-based access within our systems
  • Regular audits and compliance checks

However, no system is fully immune to cyber threats. By using our services, you acknowledge this risk.

8. Your Rights & Choices

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data (where feasible under law)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at:
📧 customercarelilbee@gmail.com

9. Retention of Your Information

We retain your data:

  • As long as necessary to fulfill your order or provide services
  • As required by law (e.g., for invoicing, taxation)
  • Until you request deletion or withdrawal of consent

10. Comments & Media Uploads (if applicable)

If visitors leave comments on our site (e.g., product reviews), we collect the data shown in the comment form, along with IP and browser user agent for spam detection.

If you upload images to the site, avoid sharing files with location (EXIF GPS) data embedded, as other visitors can download and extract it.

11. Third-Party Data Transfers

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through automated spam detection tools.

12. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If you are a parent or guardian and believe your child has shared information with us, please contact us for immediate removal.

13. Changes to This Policy

We may revise this Privacy Policy at any time. Updated versions will be posted on this page with a new effective date. We encourage you to review this policy periodically.

14. Contact Us (Grievance Redressal)

For any questions, concerns, or grievances related to this Privacy Policy or your personal data, please contact:

Privacy Officer – LILBEE® Baby Care Products
 📍 Tiruchengode, Tamil Nadu – 637211
📧 Email:customercarelilbee@gmail.com
 📞 Phone: +91-75300 50215
 🌐 Website:www.lilbee.co.in